Aikyam Identity Platform overview

Last update:
Aug 21, 2026
This section outlines Aikyam’s core capabilities that make identity management simpler, more secure, and scalable across multiple tenants.
Aikyam
As a cloud-based, multi-tenant identity management platform, Aikyam provides a simpler, more secure solution that provisions access for healthcare professionals both inside and outside of UnitedHealth Group. It enables users to have a single ID for multiple applications. It supports One Healthcare ID (formerly Optum ID) and six other tenants with best-in-class services such as tokens, on-demand multifactor authentication and more.
Capabilities
Below are the key capabilities that enable Aikyam to meet diverse identity management needs.
  1. Cloud-native architecture: Enables rapid adoption of new tools, automation, and scalability.
  2. Single sign-on: available for all internal and external customers
  3. Mobile identity: Provides secure authentication for mobile apps.
  4. Customizable identity branding: Offers customizable login and registration flows tailored to each tenant.
  5. Multi-language support: Delivers localized user experiences across global markets.
  6. Multi-tenancy support: Provides a scalable framework for managing multiple identity providers within a single platform, each with isolated configurations, branding, and policy controls.

Tenants

A tenant represents an independent environment where a specific organization or business unit manages its own users, applications, and access policies. Each tenant operates in isolation — its data, configurations and identity workflows are securely separated from other tenants.
This multi-tenant architecture helps Aikyam deliver a scalable and secure identity management solution, enabling multiple organizations to use the same platform while maintaining data privacy.
Let's look at the different tenant types available within the Aikyam Identity Platform.
One Healthcare ID (OHID)
One Healthcare ID (OHID) tenant is a secure, centralized identity management solution for B2B applications that allows users to use a single sign-on for any applications connected to One Healthcare ID. They simply register for a One Healthcare ID once and then use it to seamlessly access any associated applications.
HealthSafe ID (HSID)
HealthSafe ID is an updated, secure way for B2C users to sign in to their HSID accounts. It lets them choose a unique email address as their username and use one password to access nearly all their health benefits information.
This section is still being updated.....

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