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Security and operational considerations
Aug 21, 2026
This section describes the security controls and operational constraints that govern Phone-Based Identity Confirmation (PBIC) recovery processes. It outlines measures to ensure secure, auditable, and reliable account recovery across supported environments.
Security and auditability
PBIC incorporates the following controls to support secure and auditable account recovery:
- Account protection measures are applied following PBIC failure, based on configured recovery policies.
- Logging of all PBIC recovery attempts and outcomes.
- Capture of agent identity and action details for support‑assisted recovery flows.
- Rate limiting and retry controls to reduce misuse.
These controls support secure, traceable, and reviewable recovery operations across the Aikyam Identity Platform.
Operational notes and constraints
- Functional testing is performed across supported devices and carriers.
- Accessibility testing is conducted where supporting tools are available.
- PBIC testing in lower environments is limited due to cost constraints.
- Load testing is constrained by available test data.
Known limitations are documented and tracked.
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