September 2025

HSID portals on EDA using Assisted Registration

Tenants	OHID	MAHIX	BEWELLNM	GOVID	HSID
Impacted?	No	No	No	No	Yes

Simplifies automation and speeds up processes by handling tedious email OTP capture.

Assisted Registration Enhancement introduces an option for users to change their email address during assisted registration when the matched user’s email is already in use. The flow now ensures a unique email is captured before completing registration.

Enhances user experience, maintains account integrity, and decreases registration errors.

HSID EDA Portals

Tenants	OHID	MAHIX	BEWELLNM	GOVID	HSID
Impacted?	No	No	No	No	Yes

Defect Fixes for multiple UI and UX issues including: Spelling errors in passkey setup screens. Incorrect error messages (e.g., "Passkey is required”). Browser tab title updates. Screen reader compatibility improvements for Mac and Safari. QR code visibility issues in Safari (Optum network). Device registration inconsistencies in the Manage Profile section. Removal of unsupported options (e.g., phone/security key setup from desktop browsers).

To enhance security, user experience, and accessibility for EDA users by: Promoting password-less authentication via passkeys. Reducing friction during login and device registration. Ensuring consistent and error-free passkey setup across platforms. Addressing known bugs and improving accessibility for screen readers.

HSID EDA Portals

Tenants	OHID	MAHIX	BEWELLNM	GOVID	HSID
Impacted?	No	No	No	No	Yes

Introduced a new prompt enhancement during sign-in encouraging users to set up a passkey. A guided flow for passkey setup integrated with native device capabilities. Improved accessibility and error handling across the passkey setup experience.

To enhance security, user experience, and accessibility for EDA users by: Promoting password-less authentication via passkeys. Reducing friction during login and device registration. Ensuring consistent and error-free passkey setup across platforms. Addressing known bugs and improving accessibility for screen readers.