May 2026

HSID users (EDA experience)

Minor updates were made to COPPA consent content displayed during user flows.

• Updated English verbiage for improved clarity.
• Aligned messaging across relevant user journeys.

To align COPPA consent language with current legal and compliance requirements.

B2B support agents (OHID, GovId, Mahix)

Audit export functionality was expanded in Aikyam Identity Console (AIC).

• Enabled export of up to 5000 audit event records spanning more than one year.

Earlier, audit data was limited to one year. This update provides access to additional historical records for investigations.

EDA users on portals with DBIC enabled.

The registration flow was enhanced to trigger document-based identity check (DBIC) before password creation.

• Identity verification is now required before the password creation step.
• Users proceed only after successful verification.

To strengthen the security of the registration process by ensuring that only verified users can create accounts.

UHC super users using the MyUHC super user tool.

The COPPA consent pop-up behavior was updated for super user login.

• Suppressed the COPPA pop-up during impersonation and account access.

To prevent the COPPA pop-up from interrupting super user workflows.

HSID users (EDA experience)

Email footer functionality was improved to support consistent content and localization.

• Email footer content is now sourced from AEM.
• Added support for custom content and hyperlinks.
• Fixed issues with language translation in customer support information.

Earlier, email footer content did not fully support localization. This update ensured consistent and translatable content across communications.

B2B support agents

Users were migrated from Admin Tool v1 to the Aikyam Identity Console (AIC).

• Updated login experience.
• Automatic redirection to AIC for supported tenants.

To standardize admin access and improve consistency in user management.

HSID users (EDA experience)

COPPA consent content was updated in login and registration flows.

To align COPPA consent language with current legal and compliance requirements.

HSID users (EDA experience)

Email templates were updated to meet accessibility standards.

By making email templates accessible, users can read, understand, and act on messages regardless of their abilities or the technology they use. This approach improves usability and ensures consistent access to essential information across user groups.

B2B support agents

Enhancements were made to activity tracking and export capabilities in AIC.

• Enabled search across all activity fields, including event messages.
• Supported export of up to 1000 records within a one-year period.

Earlier, activity tracking and export capabilities were limited. This update improved usability and supported operational tasks.