Aikyam Identity Console overview

Last update:
Aug 21, 2026
The Aikyam Identity Console (AIC) is a web-based, self-service provisioning tool used to register applications and manage user identities across UnitedHealth Group (UHG) SaaS applications. It provides AIC administrators and application advocates with a centralized interface to manage the entire lifecycle of applications and users. AIC combines key identity functions — authentication (verifying user identities), authorization (determining user access levels), user provisioning, and access control — into one cohesive system, making it easier to onboard applications and manage access efficiently.
This next-gen, persona-driven tool empowers you to seamlessly register applications adhering to CIAM (Customer Identity and Access Management) standards such as SSO (Single Sign-On), adaptive MFA (Multi-factor Authentication), fine-grained policy-based access control, and delegated administration. It minimizes reliance on IT resources by allowing authorized users to manage user profiles and access independently.
Overall, AIC enables enterprises to securely manage and authenticate customer identities for digital services. Currently supporting both B2B and B2C tenants, the Aikyam Identity Fabric is designed to scale to meet your organization’s specific needs.

Key Features

Let's examine the key features that deliver robust security, streamlined user experience, and efficient identity management within the Aikyam Identity Console.
  1. No-code application registration: Easily register and manage web or Machine-to-Machine (M2M) applications across multi-tenant environments using our intuitive dashboard. Configure authentication flows and tenant-specific security policies in minutes— all without writing a single line of code.
  2. Automated user provisioning & deprovisioning: Streamline onboarding and offboarding with automated user lifecycle management. Application advocates can bulk-invite users or revoke access instantly, reducing the risk of orphaned accounts and ensuring compliance.
  3. Configurable MFA policies for secure authentication: Enforce robust authentication with flexible multi-factor authentication (MFA) options, including SMS, Email OTPs, TOTP, and WebAuthN—tailored to your organization’s security needs.
  4. Single Sign-On (SSO) for unified access: Authenticate once to securely access all authorized web and mobile applications. Supports OAuth 2.0, OpenID Connect, and multiple authentication methods including email, phone verification, and custom workflows. Enhances security and streamlines access to UHG systems and approved third-party services.
  5. Adaptive security with contextual intelligence: Configure additional authentication layers based on user behavior and access context, such as new devices or high-risk actions, using an intuitive interface. The system automatically enforces multi-factor authentication (MFA) when needed, enhancing security while maintaining a seamless user experience.
  6. Identity verification: Leverage real-time identity proofing and risk assessment to verify users before granting access to highly sensitive data, ensuring trust and compliance.
  7. Delegated access management: Empower application advocates to manage applications and user access independently, minimizing reliance on the support team. This promotes a self-service model, reduces IT dependency, enhances accountability, and ensures efficient, secure access management.
  8. Fine-grained authorization with group-based inheritance: Define roles (Role-Based Access Control), groups (Group-Based Access Control), and scopes to manage access at a granular level. Delegated administration enables application advocates to control user access within their groups.
    Group-based inheritance automates provisioning by assigning predefined roles and permissions as users are added to groups, ensuring consistent, policy-driven access and strong governance across the enterprise.
  9. Separation of duties: Provides a tailored view (different UI and access level) for varied personas, such as AIC administrators and application advocates, enabling them to focus on specific tasks by enforcing the principle of least privilege.
  10. Real-time security measures: AIC administrators proactively respond to potential security threats by immediately disabling authentication for compromised applications, effectively preventing unauthorized access and minimizing risk exposure.
    Note:
    While active user sessions remain intact, all new authentication attempts are blocked, ensuring rapid threat containment and data protection.
  11. Data and analytics insights: Gain real-time visibility into user activity and access trends. This enables application advocates to proactively identify anomalies and potential risks with built-in analytics and reporting tools.
  12. Compliance and data privacy: Complies with industry-specific standards, such as HIPAA (Health Insurance Portability and Accountability Act), with secure MFA, fine-grained access controls, and detailed audit trails tailored for the high-compliance healthcare sector.

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