October 2025

Last update:
Aug 21, 2026
Welcome to the October release notes for Aikyam Identity Platform. This page provides details about updates, new features, improvements, and bug fixes included in this release.
Release date: October 6, 2025
EDA account recovery phase 2

EDA Hybrid - Decoupled

Who?
Tenants
OHID
MAHIX
BEWELLNM
GOVID
HSID
Impacted?
No
No
No
No
Yes
What?
Users can now recover their accounts using a new phone and their existing email address. The process no longer requires an identification number for matched accounts, and messaging for ‘admin disabled’ accounts is now more intuitive.
Why?
To Improve the user experience by updating error message content.

Improved security posture

Enable end user portal login only with client ID for tracking & controlling the user access.
Who?
Tenants
OHID
MAHIX
BEWELLNM
GOVID
HSID
Impacted?
Yes
No
No
No
No
What?
The standalone portal is now private and inaccessible to unauthorized users.
Why?
By requiring OHID login, access to the portal is restricted to verified users, thereby minimizing the likelihood of unauthorized entry and safeguarding data breaches.

Customize SMS messaging for MAHIX tenant

Who?
Tenants
OHID
MAHIX
BEWELLNM
GOVID
HSID
Impacted?
No
Yes
No
No
No
What?
SMS messages for the MAHIX tenant have been updated for clarity.
Old: DO NOT share. We will NEVER call you to ask for this code. Didn't request? Contact support. Your MA access code is: xxxx
New: DO NOT share. We will NEVER call you to ask for this code. Your MA access code is: XXXX
Why?
To address the rising call volume concerning identity verification on the MAHIX tenant, SMS communications sent to users are optimized for clarity and efficiency.

Identity proofing for RallyID/Standalone API and other TMX changes

Who?
Tenants
OHID
MAHIX
BEWELLNM
GOVID
HSID
Impacted?
No
No
No
No
Yes
What?
A revised error message now appears if HSID cannot find the specified username or email.
Why?
Improved user experience by eliminating ambiguity and ensuring error codes communicate clear and actionable information to users.

Compliance regulatory change

Who?
Members and Providers under HSID and OHID.
Tenants
OHID
MAHIX
BEWELLNM
GOVID
HSID
Impacted?
Yes
No
No
No
Yes
What?
The platform specific sender ID “Aikyam” has been replaced with customized names such as “HlthSafeID” and “1HlthCareID”. This change is only applicable to the United Kingdom and Malawi.
Why?
UK and Southeastern Africa (Malawi) regulations mandate the use of a recognizable sender ID name.

Client secret rotation

Who?
Tenants
OHID
MAHIX
BEWELLNM
GOVID
HSID
Impacted?
Yes
Yes
Yes
Yes
Yes
Why?
As part of our ongoing efforts to strengthen integration security and ensure operational continuity, we have implemented a mandatory client secret rotation framework. This initiative introduces key enhancements designed to streamline the rotation process.
Here's why it's so important:
  • Compliance requirement
  • Promotes a strong security posture
  • Helps manage secrets for decommissioned applications and secure active Apps.
What?
We have developed a process to make sure secrets are rotated on regular basis.
Related information
What's new?
Previous: November 2025
Next: September 2025

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