Last update:
Activate an account
Aug 21, 2026
Scenario
A previously deactivated user needs access restored after resolving the issue that led to suspension. The support agent uses the Aikyam Identity Console to securely activate the account, reinstating access without losing historical data or audit trails. This process ensures controlled access and operational continuity.Prerequisites
- Agent has access to the Users page with role-based permissions.
- User profile exists in the system.
Roles authorized
Steps
- Sign in to Aikyam Identity Console.
- Navigate to Users from the left navigation pane.
- Search for the user using Basic search or Advanced search.
- Open the user profile and go to Account settings.
- Scroll to the bottom and click Activate.
- Confirm activation to restore access.
Note:
- Activation restores access without losing historical data.
- Always record Incident ID for audit and compliance.
Previous:
How to activate or deactivate an account
Next:
Deactivate an account
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