Deactivate an account

A user’s account needs to be temporarily suspended due to inactivity, security concerns, or policy violations. The request may come from the user or an internal compliance team. The support agent uses the Aikyam Identity Console to securely deactivate the account, ensuring the user cannot access the system while preserving all data for future use. Before performing this action, the agent confirms the reason for deactivation and records an Incident ID for compliance. This process helps maintain security, prevent unauthorized access, and ensure adherence to organizational policies.