Manage passkeys for a user

A user contacts support stating that passkey sign‑in is not working as expected, is unavailable during sign‑in, or is causing confusion due to multiple passkeys associated with the account. The user may request assistance to temporarily stop using passkeys, restore access to existing passkeys, or remove one or more existing passkeys. An administrator needs to review the user’s authentication activity to understand recent passkey usage and, based on the user’s request, perform an appropriate passkey action at the user level. This process is completed using audit visibility and user management capabilities.