Last update:
User lifecycle management overview
Aug 21, 2026
User lifecycle management ensures secure and compliant handling of identities across their entire journey from onboarding and role assignment to updates, deactivation, and removal.
The Aikyam Identity Console (AIC) provides a unified interface for managing identities across Optum environments such as HSID and OHID tenants. It enables:
- Administrators, support teams, and business owners to manage identities efficiently.
- Centralized actions such as searching, inviting, importing, updating, deactivating, and deleting users, along with role assignments, group memberships, and authentication configurations.
Key benefits:
- Search- Basic and advanced options for quick user lookup.
- Persona-based access controls- Tailored permissions for different roles.
- Secure workflows- Account recovery, password resets, and identity verification.
- Role-based permissions- For sensitive actions like unlocking accounts or changing configurations.
This module simplifies identity management and provides secure, consistent access across systems without requiring custom development.
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