Last update:
Deactivate users
Aug 21, 2026
Deactivate a user profile to temporarily suspend access due to inactivity, support requests, or policy requirements. The account remains intact and can be reactivated later without data loss.
To deactivate a user profile:
- Select Users from the left navigation pane.
- Use the search bar to find the user by name, email, or username, etc.
- Open the user profile and go to Account settings tab.
- Scroll to the bottom of the screen.
- Click Deactivate to apply changes.
- Enter the Incident ID and Reason when prompted.
- Click Deactivate again to finish the action.
Result
Note: Deactivation is typically used for temporary access suspension.
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User deprovisioning
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Unlock user profiles
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