Last update:
Delete an account
Aug 21, 2026
Scenario
An account needs to be permanently removed from the system due to de-provisioning, compliance requirements, or user departure. The support agent uses the Aikyam Identity Console to delete the account, ensuring that the action is authorized and recorded for audit purposes. This process removes access and associated data as per policy.Prerequisites
- Agent has access to the Users page with role-based permissions.
- User profile exists in the system.
- Deletion is approved and documented (e.g., Incident ID or Change Request).
- Confirm that deletion complies with data retention policies.
Roles authorized
Steps
- Sign in to Aikyam Identity Console.
- Navigate to Users from the left navigation pane.
- Use Basic search.
- If no result, use Advanced search.
- Select the user profile from the search results.
- Open the user profile and go to the Account settings tab.
- Scroll to the bottom of the profile page.
- Click Delete
- Confirm deletion to permanently remove the account.
Note:
- Deletion is irreversible; all associated data will be removed as per policy.
- Always record Incident ID or Change Request for compliance.
- Consider exporting user data before deletion if required by policy.
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