Activate bulk user accounts

Last update:
Aug 21, 2026
Scenario
An operational or security issue has been resolved, and multiple previously deactivated user accounts require access to be restored. Activating accounts individually is time‑consuming and increases the risk of errors. The support agent uses the Bulk action feature in the Aikyam Identity Console to activate user accounts in bulk, restoring access efficiently while preserving all account data and audit history. This approach ensures consistent access restoration and operational continuity at scale.
Prerequisites
  • Access to the Bulk action page.
  • The request is raised or approved by the application owner or portal owner.
  • A CSV file containing valid user identifiers in the required format.
  • User accounts exist in a deactivated state.
Steps
  1. Sign in to Aikyam Identity Console.
  2. From the left navigation pane, select Bulk action.
  3. Select Activate user to open the bulk activation workflow.
  4. Click Submit to initiate the bulk activation process.
Note:
  • Bulk activation restores access without deleting user data or historical audit records.
  • Bulk action requests are performed by Support Tier 2 only, on behalf of the application owner or portal owner.
  • All bulk activation actions are recorded in audit logs for compliance and traceability.

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